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WallPops! Return Policy

FAQs | How To... | Shipping Policy | Return Policy

Products purchased through WallPops may receive free returns within 45 days from your original purchase from our web site. Items must be returned in their original product packaging. WallPops will process a credit to your credit card. You must follow the return procedure below to receive a credit.

DEFECTIVE OR DAMAGED MERCHANDISE

WallPops will replace damaged or defective merchandise due to manufacturing defects, shipping damage or shipping error within 45 days of the date of purchase, as long as stock exists to fulfill the order. You must follow the return process below to request replacement merchandise. There is no return fee for defective, damaged or shipping error merchandise.

HOW TO RETURN

To request a return, please visit our return portal. You will be prompted for the Order ID (Order Number) and the Email Address on the order. Alternatively, you can opt to login to an existing WallPops account and view the account’s order history to find your order. During the return process, please select the most appropriate return reason and ensure quantities being returned match quantities being sent back to our warehouse facilities. We will email you a return label for your package(s) that you may print. Please include in your return package, a copy of your original receipt. If you choose not to use our return label, merchandise can be returned by any shipping method you choose to the address below.

Attn: WallPops Returns 
Brewster Home Fashions
67 Pacella Park Drive
Randolph, MA 02368

 

When we have received your merchandise in unused condition, we will issue a credit to your credit card. Please note that Wallpops will not accept any return without a valid return authorization number.


Copyright 2017, Brewster Home Fashions, All Rights Reserved
67 Pacella Park Drive, Randolph, MA 02368 | 800-366-1700
Copyright 2017 Brewster Home Fashions, All Rights Reserved